Account and data deletion
You can request deletion of your FuzzFizz account or associated personal data from Sandbox Labs Entertainment without reinstalling or signing into the game. A parent or legal guardian may also make a request concerning their child's information.
Send a deletion request
Email info@sandboxlabs.dev with the subject FuzzFizz account or data deletion.
- Provide your game username and/or account ID, if known. If you cannot access the app, explain how you previously signed in so we can arrange a proportionate ownership check.
- Tell us whether you want the entire account deleted or only specific information, such as diagnostic reports.
- If requesting on behalf of a child, explain your relationship. We may need to verify parental authority.
Do not send passwords, sign-in codes, identity documents or payment-card information in your initial email. We will explain any further verification needed through our response. This is a support-assisted request, not an automatic deletion form.
What happens next
We review the request, verify ownership/authority where needed and explain the scope and outcome. Full account deletion can remove access to your profile, progress, friends, virtual currencies, owned items and linked game-account records. It is not the same as signing out. Relevant match, security, purchase or legal records may need to be anonymized or retained for a limited justified purpose; we will identify applicable exceptions in our response.
Uninstalling the app or revoking Google/Apple access does not itself request server-side account deletion. Deleting FuzzFizz data does not delete your Google, Apple or Steam account and does not automatically refund purchases or cancel any store-managed subscription. Contact the relevant store for those actions. Backup copies, if maintained, follow their normal replacement/deletion cycle.
See the Privacy Policy for data categories, providers, retention and your choices. Questions: info@sandboxlabs.dev.